Very disappointed

Jul 30 2008
By: guestbook
Categories: Guestbook
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From Annette Toms

Had paid supplement for room with balcony and then sent e-mail to hotel requesting a room with a sea view if at all possible. Received reply ‘we will do our best to assign you a room with a good view’ Was allocated a room with a tiny balcony overlooking garden whereas some members of our group, who had not paid supplements, were allocated large balconies overlooking the sea. Felt treated in a contempteous way by hotel and would certainly not return.

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Caravel srl - Corso M. Crawford, 61 - 80065 Sant'Agnello - Sorrento (NA) Ph: +39 081 878 29 55 - Fax: +39 081 807 15 57 - P.IVA: 02984051215 Cap. Sociale 15.494,00 euro. Nr Rea 537806 info@hotelcaravel.com Back to top