Reviews
Read reviews from our previous guests on our hotel!
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great holiday, with excellent staff and service, better than some much pricier hotels i have stayed at. Room was clean and well furnished if a little bit smaller than expected. Went for the half board option and glad we did food and service all excellent. thank you, we are planning to return.
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The hotel was spotlessly clean and all staff were friendly and courteous. However the food served at dinner was very poor. Lacked flavour and imagination so disappointing!
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Loved it!!
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Overall, most things about the Caravel were excellent. I cannot fault the staff, the rooms, the food or the position of the hotel. It was great to have access to the hotel Minibus to get into Sorrento, but equally, it was close enough for us to walk back when we didnt want to commit to coming back at a specific time. There are a few things that could improve the stay even more: internet access very slow and intermittent; no air conditioning when it was really hot; no milk in the room, only cream and not enough of it; slippery pool side. Most of these are minor things that could make a stay at the Caravel 100%. Overall we loved our stay and would definitely recommend it.
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No sampled any yet
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Nice place
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Zeer goed hotel in het algemeen
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We love stopping at Hotel Caravel. This was our 4th or 5th stay. We were meant to come September 2020 but Covid put a stop to that. September 2022 was our first opportunity to return and we were not disappointed. Already booked again for next September.
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I would return to Hotel if back in Sorrento again I believe.
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Excellent hotel with great staff and good amenities.
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A wonderful hotel stay in a great location
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Wonderful would love to come back again
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On arrival to the hotel, staff were friendly and assisted us with our bags, mom was struggling as she used a walking stick. Room was cleaned on a daily basis. All reception, bar and restaurant staff were polite and friendly and nothing was too much trouble if we needed to tweak the menu for our dietary requirements. Pool/Jacuzzi was never overly busy so always managed to get a sun bed, was also nice and relaxing to sit in the garden or on one of the 2 terraces, which had great views. The only thing I would add is a bar or bar service to the terrace, I feel this would be a welcomed asset for all guests. Most of our evenings we spent either in the hotel bar/lounge or garden listening to the live entertainment provided and talking with other guests.
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Lovely relaxing stay. Definitely hope to return
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Wonderful. Will come back!
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It a good time and the staff was really friendly and professional. We would like to tank all your staff specifically front desk,driver and breakfast
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The hotel was perfect for us. Travelling with a friend it was nice to feel looked after. The service from the staff was amazing and nothing was too much. The pool area was great for when we returned and needed some relax time after busy days exploring. The hotel is in a quiet area which was nice.
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We loved staying there, the room wasnt very spacious but it was clean and comfortable, the staff were excellent. The pool area was nice and the shuttle bus very useful.
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Great hotel excellent staff all round Would come again
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Hotel is in a quiet residential area. Very good shuttle bus into Sorrento. Train service to Naples and places in between is good. Staff were friendly and welcoming with special mention of Angelo and Peppe in the restaurant. Only downside was an ant problem in our room.
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molto buono
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We had a lovely holiday, the hotel had everything we needed and a minor issue (twin beds) was resolved quickly without fuss. The quick survey is an excellent idea as we probably wouldnt have complained (about the beds) but it would have spoiled our overall enjoyment of the week. Thank you for a lovely week. All of the staff were excellent- especially in the bar and snack bar and the shuttle was super. We would recommend.
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Lovely holiday. Nice, friendly atmosphere. Free shuttle bus excellent service. Lovely pool.
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The hotel is super Cozy, the staff is friendly and kind, the pool is amazing on this hot days, we had everything we needed.
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A really well needed holiday made all the better by the care and support of this lovely friendly hotel and staff. Felt like home away from home and they really looked after us. Special mention fir Angelo who opened the restaurant for us due to an early flight - fir breakfast and Georgio who runs the minibus service. A boutique family run hotel that gets it so right.
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Goed hotel, prima ligging, uitstekende service en vriendelijk en behulpzaam personeel. Kan het zeker aanbevelen.
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Very good. Will definitely come back here. Felt really safe and clean and the people working there were really nice and helpful. Relaxing hotel with a nice pool and food breakfast. Highly recommend
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Quite happy with whole experience of our stay . Two minor points being the rooms were quite small . It would have been nice to have easier access to the wardrobe. An electric plug near the mirror to dry hair ( used my own hot hair brush) would have been good. The billing system is very old fashioned and manual . I kept a tally of our spend and had to challenge our bill at the end of the week. It was rectified quickly but there has to be a more computerised way of doing this with hand held terminals instead of slips of paper and manual input , where mistakes are made . Receipts could then be given to guests.
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This was our second stay. Sometimes nostalgia makes you remember a good experience as better than it was, but the opposite was true. If anything we enjoyed the stay more than our last visit in 2016. Will stay again!
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Very good. All staff were very polite and helpful
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Très beau séjour passé dans votre hôtel. C'est avec plaisir que nous reviendrons ! Nous vous remercions pour votre accueil.
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Gutes Preis - Leistung Verhältnis.
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Excellent. Couldn't have been better and we would recommend this hotel to anyone.
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The hotel was excellent. We enjoyed our stay. Location was good with the regular shuttle to Sorrente and good restaurant within walking distance. Service and support were excellent. Tours and transfers were reasonable.
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overall very good and we would recommend to others,
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I came to celebrate my sons wedding in Sorrento,with family and friends,we could not have picked a better friendly place than the Caravel,your staff are truely amazing,nothing was a problem for them,the rooms comfortable,the food excellent,the setting was stunning a truely wonderful experience which I will treasure,the bay of Naples is such a wonderful location to spend that time with my granddaughters family and friends,thank you so much every one of you.
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Excellent
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Heel proper hotel met een uitstekende en vriendelijke service. Ruime eenvoudige kamer en lekker eten. Vrij rustig gelegen in vergelijking met de drukte in de stad zelf. Ook de shuttle dienst naar het centrum was zeker een meerwaarde, want te voet toch wel 20 min wandelen naar het centrum door de drukke straten. Klein minpunt dat de airco op de kamer in mei nog niet werkte. Maar er was wel een goede ventilatie. En Gezien we aan de achterkant sliepen, was het aangenaam om met de vensters open te slapen. Het zwembad is niet verwarmd maar goed van temperatuur om in te zwemmen. Een echte aanrader om dit hotel te boeken en zo Sorrento, Capri, Amalfikust en Vesuvius en Pompei te bezoeken
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This is our 4th visit to your hotel and we are as impressed as ever. Your staff are professional and extremely friendly making everyone feel special and welcome. Beautiful gardens and pool area along with the lounge a perfect place to stay
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Great hotel. Excellent polite staff, clean comfortable rooms and in a great location. Highly recommended.
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Excellent. A big well done to the restaurant team
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Beautiful hotel with very friendly staff
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OK