Find out what guests say about us

Check In: 23 Jun 2018 Check Out: 24 Jun 2018
2 Ad. 0 Chd.


Customer Alliance
93 % based on a total of 152 reviews
88 % based on a total of 205 reviews
89 % based on a total of 380 reviews
86 % based on a total of 301 reviews
88 % based on a total of 119 reviews
96 % based on a total of 34 reviews
88 % based on a total of 86 reviews
86 % based on a total of 31 reviews

Read reviews from our previous guests on our hotel!

Kamer was voor ons veel te klein, de bedden waren echt voor italianen gemaakt en niet voor mensen met een lengte van bijna 2 meter. Dit kan echt beter. Wij hebben in diverse hotels geslapen waar ze wel langere bedden hadden.

Amazing hotel , relaxed friendly and the staff very happy to help in any way .. they make a fab g&t! Sorento not far and they have free curtesy buses all day . Had a fabulous time and can’t wait to go back ! Would definitely recommend this hotel.Thanks Kerry Hobbs

Very good hotel, staff could not be more helpful

Excellente . Le personnel est dévoué et souriant.

A most enjoyable stay with courteous and friendly service from all the staff

A fantastic stay at the Hotel Caravel; rooms clean, service exceptional, breakfast of a high standard. The staff very accommodating and nothing is too much trouble for them, they are so welcoming. Loved the little touches such as a complimentary bottle of fizz brought to the room on arrival! The hotel is in a quiet location but near enough to the centre of Sorrento to walk or use the hotel's free shuttle bus. The hotel had no problem accommodating us for an extra night when our flight was cancelled and our bags were moved for us to our new room.

A very beautiful hotel. Good location, very clean, very good food, especially dinner. Fast and very good service. I recommend and I will definitely return to this place. One thing did not delight us, the parking lot, witch is in a separate parking and with a high charge/day.

A fantastic base to explore Sorrento. The staff are fabulous and nothing is too much to ask - they were extremely helpful and knowledgable especially regarding information about getting around and about without booking expensive trips. The food was fresh, delicious and plentiful with great service. Bar staff were really efficient and friendly. The shuttle bus to the centre of Sorrento is a great bonus. Would definitely stay here again.

A pleasure to stay at the hotel. All the staff were very helpful and friendly

A very friendly and welcoming staff who went out of their way. Lovely breakfast and remembered your order. Small grounds but nicely kept. Set in a Quiet area but only a short walk (15-20mins) or bus ride into Sorrento. I thought there could have been a more regular bus service particularly where there were gaps of several hours. Whilst clean the rooms were fairly basic with very limited hanging and shelf space. I would recommend it , a good experience all round.

We have been to this hotel 4 times. Each time we are made to feel like we are visiting close friends. Not just another hotel. Staff are all very helpful. Nothing is too much effort. Thank you.

Overall, very good. Would certainly recommend hotel. In a suberb of Sorrento, so a lot quieter. Experienced a couple of minor niggles - the safe in the room had been left open with the bolts extended so could not use until reset by the duty manager after reporting it twice. We ordered the option for tea and coffee facilities at 4 Euros per day. Only little cartons of milk substitute were provided which was disgusting in tea! Had to request fresh milk from the restaurant to put in the fridge in the room. Also, although low calorie sweetener is provided in restaurant, it is not provided for tea/coffee in the romm. Gave this feedback to hotel. The were grateful for feedback. It would be interesting to know if they act on this feedback. Otherwise, apart from these minor niggles, very happy with overall experience.

Very good. Would recommend to others. Staff were very friendly and helpful

Het was heel fijn toeven. Een soort paradijsje ,met mooie tuin, dakterrassen en lounge plaatsen binnen. Met overal heel passend en mooi meubilair om te gaan zitten. Qua kleur heel mooi op elkaar afgestemd. Personeel erg aardig van kamermeisjes tot receptie. Er heerste rust . De shuttelbus was een prima service. kortom wij(mijn man en ik) zijn alleen maar lovend.

The staff made our holiday. Everyone we came into contact with couldn't have been more helpful, friendly and came over as being very genuine. I'd stay there again and or recommend the Hotel. Mark

We had a lovely week.

Great hotel , Good location and Excellent service will definitely be back .

Very pleasant stay, all the hotel staff were excellent. Would stay again.

Muy bien atendido. Sr Miguel muy atento

Fantastic stay -wonderful staff and service!

Fantastic holiday, wonderful staff and overall a great location and atmosphere! Definitely worth a visit!!

An excellent holiday, great hotel , staff very friendly and helpful , all meals excellent , courtesy bus into Sorrento was a lovely extra and very useful, the garden area and pool area were kept immaculate. This was our third stay at this hotel and probably not our last . Molto grazie a tutti .

very enjoyable and the staff was pretty helpful!!

Lovely welcoming hotel. This was our third visit which says it all.

Muy buena, muy agradable el trato de los trabajadores del hotel sobre todo a la hora del desayuno

Very polite, friendly and helpful staff, housekeeping,reception and waiters and waitresses all lovely. Great location, easy walk into town or beach. Free shuttle into Sorrento is fantastic, very frequent and easy to book a place, shame about traffic! Roof terrace and views fabulous . Still looking fresh after it’s referb’ communal areas, restaurant and rooms very clean. Hotel Bar prices fare compared to certain places out. Would certainly return .

A very enjoyable stay

beautiful place, great location, but the best part of this hotel is the amazing staff running it, great team of people

I feel that the staff at the hotel couldn't do enough to make our stay more enjoyable. Hopefully I will return again very soon.

The Hotel was lovely, very relaxing and tastefully decorated. The staff were all friendly and extremely helpful. The only thing we would have liked a little bit of entertainment during the evenings. St Agnello area was disappointing though we was expecting it to be nicer.

I thought the hotel was delightful and the staff were excellent and very helpful at all times. Meals were of a high standard. I would recommend this hotel.

Voor ons niet meer, omdat de bedden ook veel te klein waren. De service van het hotel was prima.

Very enjoyable stay, excellent service from all staff.

Zeer goed hotel,niet te groot ,zeer lekker eten met voldoende keuze en bediening aan tafel.Zeer vriendelijk personeel zowel bij receptie als bij bediening en onderhoud.Goed zwembad en voldoende ligstoelen ook op terras boven.Rustig hotel,geen animatie enkel pianobar. Een vergrootspiegel in de badkamer zou wel handig zijn! Zeer tevreden over verblijf.

Apreciamos muito nossa estadia. Hotel bem localizado, bons quarto e banheiro, café da manhã diversificado e com funcionários eficientes, e dedicados aos hóspedes. Transfer para o centro da cidade, e excelente estacionamento conveniado. Indico o Hotel Caravel a quem for a Sorrento!

really friendly staff clean rooms and hotel overall was very clean

Super . Excellent service , wonderful location, beautiful selection of food and extremely friendly and helpful staff . 3rd time staying here and will be back again

exelent Wery good xxx

Excellent - very enjoyable

Very pleasant. Staff very helpful. Food very good. First 2 nights dinner was average but then picked up and was excellent. The pasta was superb. I had tuna one night-cooked to perfection. Hotel in convenient position to Sorrento town and waterfront. Overall a very good experience.

Very enjoyable. Staff extremely friendly and helpful. Very accommodating with my daughters gluten free allergy.

Very nice stay Reception were very helpful and welcoming

Zeer mooi hotel we gaan Het zeker aan anderen aanbevelen

Nice hotel in a good location ,very friendly staff

Hotel très bien situé, au calme , à 20 minutes de Sorrento à pieds ou navette gratuite mise à disposition Personnel très disponible

We loved the Hotel Caravel 99% perfect. The only thing that we think could be improved is the Games Room. We could only find a couple of board games plus the pool table. The day we arrived it was pouring with rain and it would have been nice to have something to distract us.

The staff were attentive and took care of our group very well. We didn't experience any problems when we were there but felt confident that the staff would deal with it efficiently.

Excellent. Friendly, helpful staff. Customer focussed offering an excellent service providing good value for money.

We had a lovely experience. Staff was very helpful.

A very enjoyable stay. All staff very friendly and helpful.